Last Updated: 1 January 2026
1. Introduction
ET999 (referred to hereinafter as "we", "ET999", or the "Platform") is a trusted online betting and gaming service provider. We believe that protecting the privacy of every user's personal information is a fundamental responsibility.
This Privacy Policy explains what information ET999 collects about you, how it is used, who it may be shared with, and what rights you have regarding your data.
ET999's website (et999.ws) or mobile app, you are deemed to have accepted this Privacy Policy. Using our services without reading this policy will not be grounds for any future objection, so please take a moment to read it carefully.
Language Note: This Privacy Policy is written in Bengali so that users in Bangladesh can easily understand it. In case of any ambiguity,
support@et999.wsto get in touch.
2. What Data We Collect
ET999 collects various types of data to provide you with the best possible experience. The table below gives a full breakdown:
| Data Type |
Example |
Collection Method |
| Identity Information |
Full name, date of birth, NID number |
Registration Form |
| Contact Information |
Mobile number, email address |
Registration & KYC |
| Financial Information |
BKash/Nagad number, transaction history |
Deposit/Withdrawal |
| Technical Information |
IP address, device information, browser |
Automatically |
| Usage Data |
Bet history, login timestamps, pages visited |
While Using the Platform |
| Communication Records |
Support chat, email messages |
Support Services |
Sources of Data Collection
- Directly from you — when you register, log in, fill out a form, or contact support.
- Automatically — through cookies and tracking technologies when you use the ET999 website or app.
- From third parties — payment providers (bKash, Nagad) or identity verification services.
- KYC verification — from uploaded ID documents or selfies.
3. How We Use Your Information
ET999 uses your information only for specific, legitimate purposes. We never use data beyond what is necessary.
Key Purposes
- Account Management: Registration verification, login security, and account management.
- Service Delivery: Running betting, lottery, casino, and other gaming features.
- Financial Transactions: Deposit processing, withdrawals, and bonus distribution.
- Identity Verification: Fraud prevention and compliance with Anti-Money Laundering (AML) regulations.
- Customer Support: Resolving your questions, complaints, and requests.
- Service Improvement: Analyzing usage patterns to improve the ET999 experience.
- Promotional Communications: Sending bonus and offer notifications with your consent.
- Legal Obligations: Compliance with regulatory guidelines and legal obligations.
Marketing Messages: ET999 only sends promotional messages with your explicit consent. You can opt out at any time by clicking the "Unsubscribe" link in any email or by contacting our support team.
4. Sharing of Information
ET999 does not sell your personal information to any third party. However, data may be shared in the following limited circumstances:
Who your data may be shared with
- Payment Providers: With bKash, Nagad, Rocket, or your bank solely to complete transactions.
- KYC/AML Services: With authorized third-party providers for identity verification and fraud prevention.
- IT Service Providers: Technology partners providing hosting, cloud storage, and security services.
- Regulatory Authorities: Government authorities, to comply with legal obligations or court orders.
- Corporate Transactions: In the event of any merger or acquisition involving ET999 or its assets.
We never
- Selling or renting your personal information to advertisers.
- Sharing your information on social media or with external services without your consent.
- Selling your data to profiling or brokerage firms for financial gain.
5. Cookie Policy
The ET999 website and app use cookies and similar technologies. Cookies are small data files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required for login sessions and security. The website cannot function without these.
- Functional Cookies: Used to remember your preferences (language, theme).
- Analytical Cookies: Used to identify which pages are visited most — no personal data is involved.
- Performance Cookies: To monitor page loading speeds and identify technical issues.
How to manage cookies
You can block or delete cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or complete transactions on ET999.
Cookie Settings: On most browsers, you can manage cookies by going to Settings → Privacy → Cookies. On mobile, look for cookie options in the app settings or your phone's browser settings.
6. Data Security
ET999 uses industry-leading technology to keep your data secure. Our security measures are built across multiple layers.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): OTP verification as an additional security layer at login.
- Firewall Protection: Systems in place to block suspicious traffic and cyberattacks.
- Regular Security Audits: Independent third-party experts regularly audit and test ET999's systems.
- Restricted Access: Only authorized personnel have access to specific data.
- Data Backup: Data is regularly stored in encrypted backups.
Important: No digital system is 100% secure. However, ET999 commits to notifying affected users within 72 hours of any confirmed security breach.
7. Data Retention
ET999 does not retain your data beyond what is necessary. Below are the retention periods for each type of information:
| Data Type |
Retention Period |
Reason |
| Account Information |
5 years after account closure |
Legal & Regulatory Obligations |
| Financial Transactions |
7 Years |
Tax & AML Regulations |
| KYC Documents |
5 years after the end of the relationship |
Regulatory Requirements |
| Support Chat |
3 Years |
Dispute Resolution |
| Bet History |
5 Years |
Audit & Verification |
| Analytics Data |
2 years |
Service Improvement |
After the retention period, data is securely deleted or anonymized.
8. Your Rights
As an ET999 user, you have important rights regarding your own information. You can exercise these rights at any time.
- Right to Access: You have the right to know what information ET999 holds about you.
- Right to Rectification: You can request corrections to any incorrect or outdated information.
- Right to Erasure: Under certain conditions, you may request that your data be deleted.
- Right to Restrict Processing: You can request that the use of your data be restricted to specific purposes.
- Right to Portability: You may request a copy of your data in a machine-readable format.
- Right to Object: You can object to marketing communications or profiling at any time.
- Right to Withdraw Consent: Any consent given may be withdrawn at any time.
How to Exercise Your Rights
To exercise any of the rights above support@et999.wsvia email or contact our support team through live chat. ET999 will respond within 72 hours.
Please note: Certain data may not be deletable due to legal obligations (such as financial records). You will be informed of the reason if this is the case.
9. Protection of Minors
ET999 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
- Date of birth is verified at registration, and anyone under 18 is not permitted to register.
- If we find that data belonging to a minor has been collected, that account will be closed and the data deleted immediately.
- If parents have concerns support@et999.wsto get in touch.
10. Policy Changes
ET999 reserves the right to update this Privacy Policy as needed. Any changes will be communicated through the following methods:
- A notice will be posted on the website, including the date and a summary of the changes.
- For significant changes, a notification will be sent to your registered email or mobile number.
- Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.
- For major changes, at least 30 days' notice will be given before they take effect.
Latest Version: This Privacy Policy was last updated on 1 January 2026. To view a previous version, please contact our support team.